http://autoconsultants.com.au/automotive-sales-training/salespeople-asking-about-customers-finance/ Auto Pty Ltd Sat, 10 May 2014 11:45:03 +0000 hourly 1 http://wordpress.org/?v=4.0.22 http://autoconsultants.com.au/automotive-sales-training/salespeople-asking-about-customers-finance/#comment-7 Sat, 19 Apr 2014 09:09:51 +0000 http://autoconsultants.com.au/?p=182#comment-7 I appreciate your point that “One of the most common mistakes when completing the customer needs form is that the salesperson starts selling.” Both as a customer and as a Sales Manager I have seen this happen many times. The salesperson identifies one need, often one that he is good at meeting, and just jumps straight on it without completely identifying the customer needs. Having a well-planned process to guide them definitely helps salespeople be more disciplined in properly establishing their customers’ needs.

]]> http://autoconsultants.com.au/automotive-sales-training/salespeople-asking-about-customers-finance/#comment-3 Tue, 15 Apr 2014 08:04:56 +0000 http://autoconsultants.com.au/?p=182#comment-3 In our industry there are very few reliable sources of sensible advice on salespeople dealing with finance enquiries. I think this is a handy reference especially with finance offers being more common these days.

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